TX & IL
Premier
Restoration &
Roofing

1. Information We Collect

Depending on how you interact with Pulse, we may collect:

• Contact and service-request information: your name, phone number, email address, service or property address or area, requested service, urgency, and the details you choose to provide about a roof, restoration need, or other project.
• Project information: scheduling and communication records, inspection or service details, project history, photos, documents, estimates, and related records created while responding to or performing work for you.
• Website and security metadata: information that our website, hosting, and security providers may process, such as IP address, browser and device type, timestamps, requested pages, referring page, diagnostic events, and security or fraud-prevention logs. This category is limited to activity involving Pulse's own website and security systems.

2. How We Use Information

We may use information to:

• respond to inquiries and provide inspections, estimates, roofing or restoration services, scheduling, project support, and customer service;
• send service-related communications, including responses, appointment reminders, scheduling notices, and project updates;
• send promotional email or text messages when you have provided the applicable consent;
• maintain business and project records, improve our website and services, protect our systems, prevent misuse, and meet legal obligations.

3. Text Messages and Mobile Consent

When you provide your phone number and submit a form that displays Pulse's SMS disclosure, you consent to receive text messages from Pulse at that number, including transactional updates and marketing or promotional messages. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply.

Reply STOP to opt out at any time or HELP for assistance. Opting out stops future text messages to that number, but it may prevent you from receiving text-based scheduling or project updates. You may contact us by phone or email instead.

4. Retention

Information submitted through the website lead form is retained for 12 months after submission and then scheduled for deletion. If a lead becomes an active project or customer relationship, related project and business records may be retained separately for as long as reasonably needed to provide services, maintain records, resolve disputes, or comply with law.

5. How We Disclose Information

• Service providers: providers that help us operate the website and business, including hosting and security providers, customer relationship management services, scheduling or email services, and SMS delivery providers. They receive only the information reasonably needed to perform services for Pulse.
• Legal and safety reasons: when disclosure is required by law, legal process, or a valid government request, or when reasonably necessary to protect rights, safety, property, or the integrity of our services.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or misuse. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information associated with you. We may need to verify your request, and we may retain information when required or permitted by law or when reasonably necessary for an active project, legal obligation, security purpose, or dispute.

You may opt out of text messages by replying STOP. You may also ask us to stop promotional communications by using the instructions in the message or contacting us.

8. Changes to This Policy

We may update this Privacy Policy as our practices or services change. The effective date at the top of this panel identifies the current version.

9. Contact Pulse

1. About Pulse

Pulse Roofing and Restoration LLC provides roofing and restoration information, project intake, scheduling, and related communications through this website and its messaging program.

2. Website Use

The website provides general information about Pulse and allows visitors to request contact or service. Submitting a website form does not create a roofing contract, guarantee service availability, or replace a written project agreement. Please provide accurate contact and project information and do not attempt to interfere with the website or its security.

3. SMS Program and Message Types

When you provide your phone number and submit a form that displays Pulse's SMS disclosure, you consent to receive text messages at that number. Messages may include:

• responses to your inquiry;
• inspection, appointment, and scheduling notices;
• project updates, reminders, and other transactional service communications; and
• occasional marketing or promotional messages from Pulse.

Consent to receive text messages is not a condition of purchase.

4. Frequency and Charges

Message frequency varies based on your request, project activity, and promotional schedule. Message and data rates may apply according to your mobile plan. Your carrier may impose additional terms or charges.

5. STOP and HELP

Reply STOP to opt out of future text messages from Pulse at any time. Reply HELP for assistance. You may also contact Pulse using the phone numbers or email below.

After opting out, you may no longer receive text-based scheduling, reminder, or project updates. Opting out of text messages does not cancel an existing service request or project, and you may arrange another communication method with Pulse.

6. Delivery Limitations

Text-message delivery depends on mobile carriers, networks, compatible devices, and other systems outside Pulse's control. Messages may be delayed or not delivered. Pulse is not responsible for carrier- or network-caused delay or non-delivery.

7. Privacy

Our Privacy Policy explains how Pulse handles information associated with this website and messaging program, including mobile opt-in data and consent.

8. Changes to These Terms

Pulse may update these Website and SMS Terms as the website or messaging program changes. The effective date at the top of this panel identifies the current version.

9. Contact Pulse